Course Information
Course start date: 30 August 2025
Course end date: 1 November 2026
Program Overview
This course is designed to provide participants with a comprehensive understanding of key concepts and practices in patient safety and healthcare quality. It is ideal for healthcare professionals, administrators, and anyone committed to enhancing the quality of care through effective safety protocols and quality improvement strategies.
Competencies
- Know the rationale and context of quality and patient safety science
- Apply system thinking when assessing and analyzing healthcare quality issues
- Distinguish different types of medical error
- Know what, why, and when to use the primary quality management activities
- Apply structure, process, and outcome measures to evaluate quality
- Quality Improvement projects
- Quality Improvement models
- Apply basic quality tools and analyze data accurately
- Root Cause Analysis
- Apply the failure mode and effect analysis on healthcare processes
- Know the role of Licensure, accreditation, and credentialing in regulating healthcare quality
- Know the most recognized certifications in healthcare quality
Course Team
- Nelc TrainerInstructor